Life Time Guarantee

Lifetime Money-Back Guarantee Policy

At Cleanora House, we stand behind the quality and performance of our products. We are committed to providing effective cleaning solutions that make your life easier.

That's why we offer a Lifetime Money-Back Guarantee on all eligible products purchased directly from Cleanora House. If a product does not perform as promised when used according to instructions, you may be eligible for a refund.

Our Promise

We believe in our products and want you to shop with complete confidence. If you are not satisfied because the product fails to deliver the results described on our website or marketing materials, we will review your claim and, if approved, provide a refund.

Eligibility for Refund

To qualify for our Lifetime Money-Back Guarantee, you must provide:

  • A clear video demonstrating how the product was used.
  • Evidence showing that the product did not perform as advertised.
  • Proof of the remaining quantity of the product.
  • Proof of purchase, including:
    • Order number
    • Customer name
    • Phone number used to place the order

How to Submit a Claim

Follow these simple steps:

Step 1

Record a clear video showing:

  • The product being used according to the instructions.
  • The issue you are experiencing.
  • The remaining quantity of the product.

Step 2

Send the following information to our customer support team:

  • Your video
  • Order number
  • Full name
  • Phone number used during purchase

Step 3

Our team will carefully review your claim. If your claim meets the requirements of this policy, your refund will be processed promptly.

Terms & Conditions

The Lifetime Money-Back Guarantee applies only when:

  • The product was purchased directly from Cleanora House.
  • The product was used according to the provided instructions.
  • Sufficient evidence is provided to verify the claim.
  • The product failed to perform as described on our official website or promotional materials.

What Is Not Covered

The guarantee does not cover:

  • Damage caused by misuse or improper application.
  • Failure to follow usage instructions.
  • Normal wear and tear.
  • Claims based solely on personal preference or change of mind.
  • Claims submitted without adequate proof of purchase or usage evidence.

Why We Offer This Guarantee

At Cleanora House, customer satisfaction is our top priority. Our Lifetime Money-Back Guarantee reflects our confidence in the quality of our products and our commitment to building long-term trust with our customers.

We believe great products should be backed by great service, and we are here to help whenever you need us.

Need Help?

If you have any questions about this policy or need assistance with a claim, please contact our customer support team.